Accessibility Statement

This statement applies to content published on the www.dev.mydex.org domain.

We want as many people as possible to be able to use this website. That means you should be able to:

  • zoom in up to three times without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

We know some parts of this website are not yet fully accessible. On this website:

  • you cannot skip to the some content when using a screen reader
  • some of our online forms are difficult to navigate using just a keyboard
  • there are some pages on which the colour of the text and the colour of the background are not in sufficient enough contrast to each other
  • some images and image links are missing alternative text
  • some tables do not have row headings
  • some heading elements are not consistent
  • some images do not have image descriptions
  • some buttons are not correctly identified
  • some pages are not written in plain English

We are responsible for making sure this website meets the accessibility regulations. We will update this statement when issues are fixed or when we expect them to be fixed.

Reporting accessibility problems with this website

We are always looking to improve the accessibility this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact info@mydex.org.

Enforcement procedure

If you contact us with a complaint and you are not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website's accessibility

Mydex CIC is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We have established a roadmap for ensuring all our websites meet the Web Content Accessibility Guidelines version 2.1 AA standard. This includes auditing of our existing content, making the necessary changes, and developing a design system that guides the creation of content accessible to all.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  1. Some tables in content do not have table row headers when needed. This means assistive technologies will not read the tables correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  2. Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
  3. Some pages have duplicate titles. This may make it difficult for users to orient themselves and find the right content. This fails WCAG 2.4.2 success criterion (Page Titled).
  4. Some underlined text looks like links. This means it is difficult for some users to complete an onward journey. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  5. Some pages have inconsistently-placed language navigation. This fails WCAG 2.1 success criterion 3.2.4 success criterion (Consistent Identification).
  6. Some content looks like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
  7. Some pages have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour).

How we are tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible all pages across our websites are. We use industry leading testing tool kits to audit our websites and inform our changes.

What we’re doing to improve accessibility

We are currently fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We are also developing and updating all Mydex websites and our design system to improve compliance across our domains. We will update our statements when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on 30 October 2020. It was last reviewed on 30 October 2020.